MegaCart Support Center

Standard delivery within the UAE takes 2-3 business days. Express delivery is available for next business day delivery (orders placed before 12 PM). Delivery times may vary during sale periods and public holidays.

Yes! We offer free standard shipping on all orders over AED 200 within the UAE. For orders below AED 200, a flat shipping fee of AED 25 applies.

We offer a 30-day return policy for all unworn items with original tags attached. Items must be in original condition with all packaging. Final sale items and personalized products cannot be returned.

You can initiate a return through your account dashboard or by contacting our customer service. We offer free return pickups within the UAE for eligible items. Refunds are processed within 5-7 business days after we receive your return.

Absolutely! MegaCart is an authorized retailer for all the brands we carry. We guarantee 100% authenticity for all our products and work directly with brand distributors and official partners.

Yes, we provide detailed size charts for each product. You can find size guides on product pages, and our customer service team can help you find the perfect fit based on your measurements.

We accept all major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and cash on delivery within the UAE. All payments are processed through secure, encrypted channels.

Your security is our priority. We use industry-standard SSL encryption to protect your personal and payment information. We are PCI DSS compliant and never store your complete payment details on our servers.